Hyssop Properties
Privacy Policy
This Privacy Policy explains how Hyssop Properties collects, uses, and protects information shared by clients, prospects, website visitors, and users who contact us through our digital platforms.
1. Information We Collect
We may collect personal information that you voluntarily provide when you contact Hyssop Properties, fill in a form, request a site visit, make an inquiry, subscribe to updates, or communicate with us through WhatsApp, phone, email, social media, or our website.
This information may include your name, phone number, email address, preferred project, inquiry details, and any message or information you choose to share with us.
2. How We Use Your Information
We use the information collected to respond to your inquiries, assist with property information, arrange site visits, share project updates, provide customer support, process requests, and improve our services.
We may also use your information to communicate relevant updates about Hyssop Properties projects, offers, events, title deed issuance activities, and related services where appropriate.
3. Website Analytics and Cookies
Our website may use analytics and tracking tools such as Google Analytics, Microsoft Clarity, and similar technologies to help us understand website performance, visitor behavior, and user engagement.
These tools may collect information such as pages visited, device type, browser type, approximate location, session activity, and interactions with website buttons or forms. This helps us improve the website experience and measure marketing effectiveness.
4. WhatsApp, Forms, and Communication Channels
When you submit a form or click a WhatsApp button on our website, the information you provide may be sent to Hyssop Properties through WhatsApp or other connected communication systems.
By contacting us through these channels, you consent to being contacted by Hyssop Properties regarding your inquiry.
5. How We Protect Your Information
We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. Access to client information is limited to authorized team members and service providers who need it to support your inquiry or service request.
6. Sharing of Information
We do not sell your personal information. We may share your information only where necessary to respond to your inquiry, support service delivery, comply with legal obligations, or work with trusted service providers who help us operate our website, communication systems, and customer support processes.
7. Your Choices
You may request that we update, correct, or stop using your personal information for marketing or follow-up communication. You may also choose not to provide certain optional information, such as a phone number or message, when filling in website forms.
8. External Links
Our website may include links to external platforms such as Google Maps, WhatsApp, Facebook, Instagram, TikTok, YouTube, or other third-party services. These platforms have their own privacy practices, and Hyssop Properties is not responsible for how they process your information.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website features, legal requirements, or business operations. The latest version will always be available on this page.
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, you can contact Hyssop Properties through our official communication channels.
Email: info@hyssopproperties.com
Phone: +254 707 666 000